Redmond, Washington, United States
Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. We are looking for an experienced global benefits professional to lead our healthcare governance, consulting, and strategy for our benefits programs around the world. In partnership with our regional benefits managers, International Compensation & Benefits managers, and local country contacts, you play a critical role in ensuring our health and welfare benefits programs are aligned to our global policy and philosophy framework, competitive in the marketplace, and innovatively respond to the needs of our employees at their various life stages. In partnership with the captive manager, you manage and evolve our global Health Plus Plan, which provides supplemental health services to certain non-US populations. You also manage our worldwide emergency assistance program, providing emergency health and security assistance to employees on international business trips. This role is posted in the United States, but other locations outside of the US may also be viable. Responsibilities Program Design and Adaptation
Needs and Compliance Evaluation – You work to align global benefits principles that guide program design and adaptation for benefits programs around the world.
Socialization – You communicate the value of new or changing global benefits programs and provide recommendations regarding the overall cost of proposed changes to your manager; you influence stakeholders to gain buy-in and approval of program design.
Troubleshooting – You lead benefits design and adaptation processes that interpret new or emerging legislation and industry trends; you synthesize market information and meet business needs while ensuring cross-program alignment; you use this insight and work with external partners to improve the design of programs.
Forecasting and Mitigation – You coach the organization on mitigation strategies and potential legal and regulatory implications of global and local benefits change and readiness plans by staying up to date on relevant legislation and policies; you interact with internal and external stakeholders to influence and drive mitigation of legal and regulatory implications.
Implementation – You act as a thought leader and project manager in implementing global benefits programs; you develop change and readiness plans.
Liaising with Teams – You provide advice and guidance to others within and across teams (e.g. IT, Legal, Tax, Communications, HR Services) using your area of expertise to improve and integrate plans and materials before and during program implementation, and for ongoing management; you ensure alignment with internal teams' programs and other systems (e.g., compensation, payroll); you act as the program spokesperson to communicate change.
Compliance – You manage compliance of global benefits programs by incorporating Microsoft philosophy, policies, and procedures, as well as regulatory, governmental, and other external compliance considerations into the development and implementation of business plans; you monitor resources (e.g., web content, toolkits) to maintain compliance.
Escalations and High-Risk Projects – You drive complex, high-risk projects; you consult and partner with local benefits specialists as a subject matter expert to resolve technical issues and develop approaches to improving processes; you recommend short- and long-term benefits solutions (e.g., policy adjustments, program corrections, leveraging of existing solutions) to meet business need; you handle highly complicated, sensitive, and/or nuanced escalations (e.g., Tier IV).
Operations – You run complex global benefits programs (e.g., spanning multiple countries, high participant volume, highly regulated) encompassing annual processes and collateral resources, and ensure that the programs support the business and HR by monitoring progress and results and adapting to competing demands, market trends, and organizational changes; you bring industry perspective and business insight to discussions with prospective suppliers and business partners.
Promotion – You facilitate the promotion and awareness of Microsoft's global benefits programs by communicating and presenting program value to internal employees, engaging with internal Public Relations, and actively participating in global benefits forums and user groups.
Supplier Selection and Management
Supplier Evaluation – You lead supplier evaluation, requests for proposals, selection, and on-boarding for your areas by executing screening processes involving interviews, annual reviews, and contracting in partnership with other groups (e.g., Procurement, Corporate Functions Engineering, Supplier Security, Privacy Assurance).
Supplier Management – You establish supplier relationships and negotiate competitive service contracts (for new and current suppliers) to define performance targets and deliverables.
Troubleshooting Supplier Performance - You recommend guidelines and standards for vendor performance; you maintain or improve vendor performance by monitoring and identifying performance issues; you address supplier-delivery issues and ensure resolutions to performance issues.
Qualifications Required/Minimum Qualifications
10+ years of work experience in HR, Benefits or related roles OR 7+ years of work experience in HR, Benefits or related roles with Bachelor's degree in Human Resources, Business, Social Sciences or related field.
Readily conversant in unique aspects/challenges related to designing and offering employee benefits outside the U.S.
Additional or Preferred Qualifications
5+ years of experience with benefits programs spanning the globe.
2+ years of experience within a multi-national company’s benefits department.
Experience working with a captive insurance arrangement and multi-national pooling.
Ability to work both independently with minimal direction and collaboratively across multiple functions both externally and internally (Legal, HR Line, HR Services, HRIT etc.).
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Benefits and Perks
Industry leading healthcare
Savings and investments
Maternity and paternity leave
Opportunities to network and connect
Discounts on products and services
Generous time away