Redmond, Washington, United States
Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. We are looking for a global wellness benefits manager who can manage our physical wellbeing programs and suppliers across our global footprint. You will partner with our wellbeing supplier and global coordinators to lead our strategy and programs, leveraging global employee wellbeing champions. In addition, you will manage our Perks+ program and supplier as well as drive our onsite fitness strategy. You will be responsible for our global physical wellbeing campaigns, global flu vaccine programs, onsite biometric screenings, onsite mammograms, our weight management programs, as well as our global smoking policy. Responsibilities: Program Design and Adaptation
Needs and Compliance Evaluation – You create principles that guide program design and adaptation for physical wellness benefits programs.
Socialization – You communicate value of new or changing wellness benefits programs and provide recommendations regarding the overall cost of proposed changes to your manager; you influence stakeholders to gain buy-in and approval of program design.
Troubleshooting – You lead benefits design and adaptation processes that interpret new or emerging legislation and industry trends; you synthesize market information and meet business needs while ensuring cross-program alignment; you use this insight and works with external partners to improve design of programs.
Program Implementation
Forecasting and Mitigation – You coach the organization on mitigation strategies and potential legal and regulatory implications of wellness benefits change and readiness plans by staying up to date on relevant legislation and policies; you interact with internal and external stakeholders to influence and drive mitigation of legal and regulatory implications.
Implementation – You act as a thought leader and project manager in implementing global physical wellness benefits programs; you develop change and readiness plans.
Liaising with Teams – You provide advice and guidance to others within and across teams (e.g. IT, Legal, Tax, Communications, HR Services) using your area of expertise to improve and integrate plans and materials before and during program implementation, and for ongoing management; you ensure alignment with internal teams' programs and other systems (e.g., compensation, payroll); you act as the program spokesperson to communicate change.
Program Management
Compliance – You manage compliance of physical wellness benefits programs by incorporating Microsoft philosophy, policies, and procedures, as well as regulatory, governmental, and other external compliance considerations into the development and implementation of business plans; you monitor resources (e.g., web content, toolkits) to maintain compliance.
Escalations and High-Risk Projects – You drive complex, high-risk projects; you consult and partner with clients as a subject matter expert to resolve technical issues and develop approaches to improving processes; you recommend short- and long-term benefits solutions (e.g., policy adjustments, program corrections, leveraging of existing solutions) to meet business need; you handle highly complicated, sensitive, and/or nuanced escalations (e.g., Tier IV).
Operations – You run complex physical wellness benefits programs (e.g., spanning multiple countries, high participant volume, highly regulated) encompassing annual processes and collateral resources, and ensure that the programs support the business and HR by monitoring progress and results and adapting to competing demands, market trends, and organizational changes; you bring industry perspective and business insight to discussions with prospective suppliers and business partners.
Promotion – You facilitate the promotion and awareness of Microsoft's wellness benefits programs by communicating and presenting program value to internal employees and engaging with internal Public Relations.
Supplier Selection and Management
Supplier Evaluation – You lead supplier evaluation, requests for proposals, selection, and on-boarding for their areas by executing screening processes involving interviews, annual reviews, and contracting in partnership with other groups (e.g., Procurement, Corporate Functions Engineering, Supplier Security, Privacy Assurance).
Supplier Management – You establish supplier relationships and negotiate competitive service contracts (for new and current suppliers) to define performance targets and deliverables.
Troubleshooting Supplier Performance - You recommend guidelines and standards for vendor performance; you maintain or improve vendor performance by monitoring and identifying performance issues; you address supplier-delivery issues and ensure resolutions to performance issues.
Qualifications: Required/Minimum Qualifications
10+ years of work experience in HR, Benefits or related roles OR 7+ years of work experience in HR, Benefits or related roles with Bachelor's degree in Human Resources, Business, Social Sciences or related field
Additional or Preferred Qualifications
5+ years of experience managing a benefits or related program
1-2 years of project management experience
Experience with corporate wellness benefits
Experience, education, certificate, or degree in either wellness, fitness, or behavior change theory preferred
Ability to work both independently with minimal direction and collaboratively across multiple functions both externally and internally (CELA, HR Line, HR Services, HRIT etc.).
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Benefits and Perks:
Industry leading healthcare
Savings and investments
Giving programs
Educational resources
Maternity and paternity leave
Opportunities to network and connect
Discounts on products and services
Generous time away
