Cohort 1 member Delta Air Lines recently invested an additional $2.5 million into mental health resources.
As part of Delta’s mental health initiative, two of their commitments were to evaluate their current Employee Assistance Program (EAP) focusing on providing an optimal employee experience and to review new innovations to improve access to care. Delta partnered with EHIR for this member project to review new mental health innovations and presented 9 digital mental health solutions, many of whom have come through our roundtable meetings in the past, with a clear favorite emerging – Ginger.
The multi-pronged effort, which began in January with a $1 million expansion of Delta’s Employee Assistance Program services and ramped up in April with the launch of the You Matter mental health awareness and education initiative, now boasts some additional components that will officially take effect in the New Year.
Here’s what Delta people can expect in the future:
Beginning Jan. 1, employees will have access to 24/7 on-demand coaching, therapy and psychiatry services via computer and smartphone, which will be available within 54 seconds of a particular request.
Mental Health First Aid training to Delta leaders (managers and supervisors) on detecting signs of distress, depression, anxiety, substance abuse and other issues that could impact an employee’s performance and personality.
Peer Support Champions — employees trained on risks, triggers and intervention strategies to help guide colleagues to appropriate mental health resources — in every division.
On-site mental health counselors at specific Delta hubs, including Atlanta, New York and Salt Lake City.
Educational seminars on various mental health topics will also be available to employees.
“Providing Delta people with access to the best mental health resources possible in a stigma-free environment is our ultimate goal. Mental illness is an issue that affects one in four Americans, but the connotation surrounding it places an invisible barrier between many people and helpful assistance. We understand this and hope to provide care, comfort and a helping hand to any employee who may be experiencing a challenge that’s affecting their work performance, home life and overall well-being.”
Since 2013, Delta has observed an increase in employee reports of depression, anxiety and other mental health conditions — the impetus for enhancing its mental health resources. The company’s latest investment will further support its efforts to provide employees and their eligible family members in the U.S. (and certain locations internationally) with access to helpful education, support and mental health resources.